As part of this upgrade, Alliance Community Bank is excited to introduce new debit card technology. Your new debit card will arrive by mail prior to April 8. Activation instructions will come with the card. The first day you are able to activate is April 9. Please continue using your current Alliance Community Bank VISA^® debit card through April 8. After this date, your existing card will be deactivated. Please be sure to dispose of it securely.

From April 9 through April 12, account balances will be unavailable and the current daily transaction limits on your debit card will be temporarily adjusted. During this period, the daily ATM withdrawal limit will be $300, and the daily debit Point‑of‑Sale (POS) purchase limit will be $750. The bank’s standard limits - $500 for ATM withdrawals and $2,500 for debit POS transactions - will be reinstated no later than midnight on April 12. We encourage you to plan ahead and withdraw any cash you may need prior to April 9. As part of the upgrade, Alliance Community Bank is also pleased to introduce instant‑issue debit cards at our Petersburg, Athens, and Yucan Drive locations. This new service allows customers to receive a permanent replacement debit card immediately in cases such as loss or damage, providing added convenience and peace of mind.

Our NEW Tap to Pay technology will be available upon activation of your new debit card. Due to changes in technology, Mobile Wallet services will be unavailable until May 5.

Yes, you'll need to update your card details anywhere you have them saved for recurring or previous payments.

We are excited to introduce our new Digital Banking and Bill Pay, featuring enhanced functionality and easier navigation. Please note that Digital Banking and Bill Pay will be unavailable from April 9 through April 13 during the system upgrade. We apologize for any inconvenience this may cause. During this time, information regarding your account balances and transactions will be available by contacting any of our locations during normal business hours.

For your first login after April 13, please visit our website at www.BankACB.com and select the Digital Banking login. From there, please refer to page 6 of the booklet you received in the mail.

Information about your existing payees/payments/history will be available when you log in to the new system for the first time.

Checks that clear your account on or after April 10 will be available for viewing. Copies of checks that cleared prior to this date will not be accessible in the new system. If you wish to retain this information, we recommend printing or downloading copies of your checks before April 9. Copies of checks may also be obtained at any time by contacting your closest Alliance Community Bank location.

Similar to Digital Banking, our Mobile Banking services will be unavailable from April 9 through April 13 during the system conversion.

Beginning on April 13, you will be able to access your account information on your mobile device using any of the following options:

1. Mobile Web Access – Log in directly to Digital Banking at www.BankACB.com using your mobile device.
2. iPhone App – Update your Alliance Community Bank iPhone app from the Apple App Store. After downloading, follow the in‑app instructions to re‑enroll in Digital Banking.
3. Android App – You will need to delete your current version of the app and download the Alliance Community Bank Android app from the Google Play Store. After downloading, follow the in‑app instructions to re‑enroll in Digital Banking.